Good product
Recommended.
This product is made with ECONYL® (regenerated nylon) and post-consumer recycled polyester (rPET), equivalent to 5 recycled plastic bottles, and is treated with a 100% PFC-free water repellency.
SKU: 20410661
Volume: 5.5-8 litres
Height: 13.4 inch
Width: 10.2 inch
Depth: 4.7 inch
Weight: 0.99 lbs
Backpack Strap Length (max-min): 15.8-29.5 inch
Backpack Strap Length (max-min): 20.1-34.3 inch
Orders typically ship within 1 to 2 business days. Shipping time from 2 to 7 working days depending on location.
If you are not satisfied with your purchase for any reason, simply return it to us in its original condition & packaging within 30 days of purchase. We only accept returns of non-sale, unused and undamaged items purchased through Pacsafe.com
Already marked-down items cannot be returned and exchanged.
We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories.
Recommended.
I am writing this to warn customers of the total failure in coordination between Pacsafe’s regional offices. On December 12, after my tickets were "accidentally closed" by their system, Pacsafe APAC promised me that the European Customer Service Team would provide a detailed update "today" regarding my returned parcel.
It is now December 24, and I have heard absolutely nothing.
Timeline of Negligence:
Nov 21: Pacsafe confirmed my replacement parcel (UPS #1Z5A1R506850xxxx57) was returned to their warehouse. I provided my corrected address immediately.
Dec 2: I received a customer satisfaction survey for an unresolved issue, proving their internal systems are broken.
Dec 12: APAC team apologised and promised a 24-hour response from the Europe team.
Dec 24: 12 days have passed since that promise. No update, no bag, and no refund.
Holding a customer’s property for over a month (since the bag returned to your warehouse) without communication is predatory business behavior.
I gave it a 5 star because of the security features that I wanted.It’s a good size bag, not too big not too small. Easy to clean. I feel that the backpack straps are hard to adjust but I do like the secure straps. The thing I don't like is the two pockets inside that are floppy & in the way. They need to be zippered or snapped. No magnets because it desensitizes your credit cards. No velcro either. All in all a great bag that I love to travel with that gives me a good sense of security.
I’ve traveled to several countries and many domestic trips with this bag. It’s fantastic. I have 4 kids and am often toting water bottles or someone’s sweatshirt. This bag holds a surprising amount! I can easily fit 3 water bottles in it. However it’s way too bulky as a crossbody and I never use it that way. It’s cute as a backpack though and I wore it with all sorts of outfits. I stuck with this one because it’s smaller than packsafes other backpack but still holds a lot and packs into my suitcase well. Recommend!!
Like the ability to wear it like a satchel as I feel it is more natural than as a back pack. I wish the back access was only to a separate area not the whole contents. Seems well made.