Thank you for purchasing a Pacsafe product.
What is covered in the pacsafe warranty?
Starting January 1st, 2013, Outpac Designs Inc (Outpac) warrants to the original purchaser that this product is free from defects for five years from the date of purchase, except as qualified below. If Outpac determines that this product is defective, Outpac will, at its option, either repair or replace the products free of charge.
What isn't covered?
Outpac's warranty is not insurance. OUTPAC WILL NOT BE RESPONSIBLE FOR ANY PROPERTY OR POSSESSIONS THAT ARE STOLEN, LOST, DAMAGED OR OTHERWISE WHILST USING ANY PACSAFE PRODUCT. Outpac shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use, or defects caused by accident, abuse, misuse, improper care, animal attack, alteration, or normal wear and tear. In no event will Outpac be liable for incidental or consequential damages.
Burs and kinks in the wiring are not covered within this warranty. During the course of normal use some burring may occur. If a bur does appear, simply run the back edge of one of your keys rapidly back and forth across the bur at right angles to the length of the wire, the bur will disappear. Under some circumstances the wire may kink. If this occurs simply bend the wire in the opposite direction to the kink and it will straighten.
To obtain warranty service, return the product, with proof of purchase, freight prepaid to the store from which it was purchased.
If you have any queries regarding the warranty of Pacsafe products, please contact us.
For product warranty registration, please click here.