Pacsafe® CX Anti-Theft Backpack

Rated 4.6 out of 5
Based on 308 reviews

Color : Black Gold

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Our best-selling women’s anti-theft bag for a reason. Ultra-chic, versatile and practical, the spacious Citysafe® CX 17L Backpack has space for a 16” laptop, offers smart organisation for your things, and protects your valuables with security that blends into the stylish design.

SKU : 20420100

Features

  • Smart zipper security and cut-resistant materials protect your belongings
  • Cut-resistant anchor strap secures around a fixed object to protect your bag
  • RFID blocking pocket protects your credit cards and passport against unwanted scans
  • Fits a 16” MacBook Pro and most 16” laptops in a padded sleeve for extra protection
  • Phone pocket
  • Internal pockets to keep your gear organized
  • Luggage slip lets you attach the bag to wheeled luggage for easy transit
  • Pocket for a reusable water bottle

  • RFIDsafe™ blocking pockets and material
  • TurnNLock security hook
  • Carrysafe® slashguard strap (binding wire strap)
  • eXomesh® slashguard
  • Roobar Style locking system
  • Secure zip tab

Size Chart

Specification

    Volume : 17 litres

    Height : 15.4 inch

    Width : 10.6 inch

    Depth : 6.3 inch

    Weight : 1.55 lbs

    Backpack Strap Length (max-min) : 27.2-32.3 inch

Sustainable Materials

  • Recycled Polyester

Main Materials

  • 75D Recycled polyester, water resistant 1000mm, PFC free

Lining Materials

  • 150D Recycled polyester, water resistant 1,000mm. PFC free

General Delivery

Orders typically ship within 1 to 2 business days. Shipping time from 2 to 7 working days depending on location.

Returns

If you are not satisfied with your purchase for any reason, simply return it to us in its original condition & packaging within 30 days of purchase. We only accept returns of non-sale, unused and undamaged items purchased through Pacsafe.com

Already marked-down items cannot be returned and exchanged.

Warranty

We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories.

average rating 4.6 out of 5
Based on 308 reviews
  • 5 Stars
    225 Reviews
  • 4 Stars
    54 Reviews
  • 3 Stars
    21 Reviews
  • 2 Stars
    7 Reviews
  • 1 Star
    1 Review
91% of reviewers would recommend this product to a friend
Customer photos and videos
308 Reviews
Reviewed by HK
Verified Reviewer
I don't recommend this product
Rated 2 out of 5
Review posted

Bad zipper

I took this bag on several trips. I bought it not long after it was released Like in other reviews, the main compartment zipper is terrible. It does not stay in alignment, especially around the corner. Often times, I needed help. Needing 4 hands to close a zipper while shopping is not good. Everything else about this backpack was great. It held everything I needed in the plane. I just can't walk around with it. I wrote a review prior but I don't see it.

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Pacsafe – Official North America Store

Thank you for sharing your feedback. The bag features a frame-style opening at the top, which helps keep it open while packing. However, closing the zipper can require a bit of effort and two hands. Our product team has taken this feedback seriously and is reviewing potential design improvements for future versions. We appreciate your input. It helps us make our products better.

Reviewed by Lisa
Rated 3 out of 5
Review posted

Since 2018, I've used this bag but . . .

The biggest issue are the straps! They are too thin, and the backpack hangs too low for me (reference 5'4) even though they are adjusted to the shortest length. Also, the satin material on the straps is nice, but the metal slider keeps getting loose and I have to constantly adjust them again. It's the worst part. Things I recommend they change:

1) wider shoulder straps with shorter length adjustments

2) a sturdy ladder lock buckle on the straps

This backpack has carried me through surgical residency, traveling internationally and locally, working at coffee shops etc since 2018! It is a workhorse bag for me, but I struggle to continue using it since the straps are a huge problem for me.

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Reviewed by Rachel J.
Verified Buyer
Rated 3 out of 5
Review posted

Nice bag, terrible customer support

[I posted this review last week but it appears to have been removed, so I'm reposting with updates.]

I looked at a few anti-theft backpacks and kept this one because it was the most comfortable. This one sits flush against my back, even when full, so the weight is distributed well on my shoulders (other brands would pull away at the top of the back, creating extra pressure on the shoulder straps). It looks lovely and clean. My only complaint about the design is that there's no key clip inside the bag. The size is great for using as a personal item on airplanes and I've had not issues fitting a 32oz Owala into the side pockets. My big issue with the bag is customer service! The zipper on my bag has teeth that persistently go out of alignment, blocking the zipper from closing. I reached out to customer service a week after the return period had closed to inquire about warranty coverage. I got an email back asking for photos and videos, which I promptly sent. Since then, no response to my three follow up emails and the phone takes me to a voicemail for a different person. For the cost of this bag, I'm very disappointed with both the quality of the zipper and the customer service from the company.

After this review initially posted, Pacsafe replied to the review on the site, saying that I'd hear from their US customer service team by the following day (which would have been 4 days ago). I have heard nothing from the customer service team, and instead my review disappeared from…

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Pacsafe – Official North America Store

Thank you for your updated review and we’re truly sorry for the experience you’ve had.

Regarding the zipper issue and your experience with customer service, again we sincerely apologize for the delay in response. We’ve escalated your case to the management team of our US customer service department, and you can expect a reply by October 16 (US time).

As for your review, we want to clarify that we do not deliberately remove customer feedback. Our product pages are designed to showcase reviews specifically related to product performance and features. Support-related concerns are always handled separately on the backend, as our review platform does not allow you and us to post additional replies publicly.

We truly appreciate your patience and your detailed feedback. Thank you again for bringing this to our attention.

Reviewed by Carol M.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Best Travelling day pack ever!

This is the perfect backpack for travelling attaching it to the top of the carry one bag.

I love the opening at the top, so nothing falls out and i don't have to open several compartments to find what I am looking for. It is big enough to slip my small purses into it so I have only 2 bags to carry on, according to the new rules. This is the back pack that I have been looking for and I did not even know it.

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Reviewed by Maya
Verified Reviewer
Rated 3 out of 5
Review posted

Beautiful bag, with one fault

I love this bag, I am carrying it for many many years, every day commute, train, bus, rain, snow... and it still looks like new. I even washed it in the washing machine. Love how it opens, it has enough space always, even if I need to stuck extra jacket in it, or extra food. Two bottle space on the side for both my coffee and water, Security closing functioning wonderfully. I really love everything about this bag. But...As I am getting older and my back and shoulders more sensitive, I am noticing that it is hanging on my shoulders, pulling down, feels heavy. I tried to put the whole usual content into another backpack with thicker straps ( another company) and I have to say with sadness, it felt like nothing on my back in another backpack. So unfortunately, even though I love it, I have to let it rest and switch. Please please...make the straps thicker and more padded, then it will be a perfect backpack! Btw, I bough the bag many many years ago, and I dont remember it being so expensive. With this price today, and other offers on market, I am not sure I would buy it again...maybe on sale.

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