Pacsafe Shipping Information
Pacsafe offers multiple shipping options to fit your needs. We cannot guarantee shipping times, but will do our best to get your items to you as quickly as possible, and you can always reach out with any concerns. For most immediate help on your order, please contact us at 206-722-7233.
HOLIDAY SHIPPING INFO
- Thursday, November 22nd (Thanksgiving): Closed, no shipments going out
- Friday, November 23rd (Boxing Day, Black Friday): Orders shipping on regular schedule
- Friday, December 14th: Last day for P.O. Boxes, Hawaii, Alaska, APO/FPO to get your order by 12/24.
- Monday, December 17th: Last day for Standard Ground shipping to get your order by 12/24.
- Tuesday, December 18th: Last day for International shipping to get your order by 12/24.
- Wednesday, December 19th: Last day for 2-Day Express shipping to get your order by 12/24.
- Monday, December 24th: Closed, no shipments going out
We currently ship to: Australia, Austria, Belgium, Canada, Cyprus, Finland, France, Germany, Greece, Hong Kong, India, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Singapore, Spain, Portugal, United Kingdom.
Please note: We cannot offer shipping estimates for deliveries to Alaska, Hawaii, PO Boxes, and rural/remote delivery areas. Pacsafe is not responsible for any lost/stolen packages.
Delivery Estimates: We offer several methods for delivery, which have various delivery times dependent on your location. Packages are shipped out of Seattle, WA. Orders placed before 12pm PST will typically ship same day, while orders placed after 12pm PST will ship the following business day. Please note that for expedited orders customers must submit their orders before 2pm PST in order to ship out same day. A business day does not include Saturdays, Sundays or public US holidays. Once your order ships, you will receive an email with information to track your package. Carriers may vary depending on shipping type and destination.
Packages do not ship from our distribution center on the following holidays:
- New Year’s Day
- President’s Day
- Martin Luther King Jr. Day
- Memorial Day
- 4th Of July
- Labor Day
- Veteran's Day
- Christmas Eve
INTERNATIONAL SHIPPING TERMS & CONDITIONS
Pacsafe ships internationally with DHL. Most orders received before 12pm PST will arrive within 2-4 business days, however these times may vary due to inclement weather, inaccessible delivery locations, or other factors.
You will pay for the product, the duty and tax, and the cross-border delivery in a single checkout on the Pacsafe website. Pacsafe checkout is always in USD and we do not offer currency conversion calculation at this time. The total cost is guaranteed - it is pre-calculated and pre-paid so you won’t receive any bills from the shipping company or a customs invoice. There may be times where we will need additional information from you to clear your shipment through customs. Please ensure your information in checkout is accurate and customs is able to reach you during the delivery window.
Pacsafe.com reserves the right to offer promotional shipping prices to any country at any time and may not match the promotional across ship to countries. Taxes and duties are calculated at checkout and are not subject to promotion or refund.
If you need further assistance or cannot find the answer you're looking for, please don't hesitate to contact us