Important Note:As of December 18th we are unable to guarantee delivery by December 24th. In order to support our Pacsafe employees and their families during this time of year, our warehouse will be closed and orders will ship on the following dates (final delivery may vary by carrier and location):
- December 26th
- December 27th
DOMESTIC SHIPPING (United States)
Pacsafe.com offers shipping to most destinations in the United States with three available methods:Standard Ground
$12.95 for orders under $99, FREE for orders over $99
Order will ship from our warehouse within 5-7 business days
$24.99 for all orders
Order will ship from our warehouse within 3 business days
$34.99 for all orders
Order will ship from our warehouse within 2 business days
Orders placed before noon PST will typically ship within the same day, while orders placed after noon PST will ship the following business day. Please note that for overnight orders customers must submit their orders before 2PM PST in order to ship out same day. A business day does not include Saturdays, Sundays or public US holidays. Once your order ships, you will receive an email with information to track your package. This will link directly to the carrier’s site. Carriers may very based on the destination.
Pacsafe offers shipping from Pacsafe.com to the following countries:
- United Kingdom
- Hong Kong
INTERNATIONAL SHIPPING TERMS AND CONDITIONS
Borderlinx Express is the available shipping method to these countries. Shipping rates vary by country and are calculated in your shopping cart. Most orders received before 12:00pm PST will ship within 3 – 5 business days and arrive at the ship to address within 7 - 10 business days of shipment. These times may vary due to inclement weather, inaccessible delivery locations or other factors outside of Pacsafe’s control. Expedited shipping options are not currently available for international orders.
Pacsafe.com reserves the right to offer promotional shipping prices to any country at any time and will not match the promotional across ship to countries. Taxes and duties are calculated at checkout and are not subject to promotion nor eligible for refund once the order has shipped.
Total cost calculations and international shipping are brought to you by Pacsafe’s partner, Borderlinx. The following terms and conditions apply to international shipping. They will also help you to understand how the international shipping service works.
1. Total Cost of Buying and Shipping Pacsafe’s Products
With the help of Borderlinx’s Total Cost Calculator™, you will have complete information on the cost of shipping your items before you make the purchase. The total cost includes:
- The product purchase price (including any applicable local taxes and handling fees charged by Pacsafe);
- Customs duty, import tax and any local clearance fees applicable for your country;
- International shipping charges to your designated delivery address; and
- Shipping company surcharges
You will pay for the product, the duty and tax, and the cross-border delivery in a single checkout on the Pacsafe website or mobile site. The total cost is guaranteed - it is pre-calculated and pre-paid so you won’t receive any bills from the shipping company or a customs invoice.Note that you are purchasing the product(s) from Pacsafe, not from Borderlinx. Pacsafe’s Terms and Conditions (link) apply to the product purchase.
Most products offered by Pacsafe can be shipped internationally. However, it is possible that some products may be subject to certain import restrictions specific to your country.
3. Customs Duty and Tax
Customs duty and import tax are specific to a particular country. Customs authorities in each country calculate duty and tax based on a number of factors, including:
- the category in which the product is classified in the international Harmonized Code (HS) system;
- the value of the product (the price you paid);
- for most countries, duty is calculated on a “CIF” basis (meaning Cost, Insurance and Freight), so the shipping charge you pay will also be factored in to the calculation of the duty that will be charged.
You will generally not see Customs paperwork. You should be aware that the actual tax and duty charged by the Customs authorities in your country sometimes turns out to be higher or lower than the amount you paid, for a number of reasons. For example, a particular Customs authority may classify your product in a different category in the Harmonised Code (HS) system from the category used by the Total Cost Calculator, or your local Customs authorities may (for whatever reason) use a different formula to calculate the duty; or the calculation may be affected by a change in currency exchange rates between the time of our calculation and the time the tax and duty is paid to Customs authorities. The important point here is that in such situations, you will not receive a refund (if the amount is less) or be charged extra (if the amount is greater). This is due to the administrative time and costs that such arrangements would require.
If you need further assistance or cannot find the answer you're looking for, please don't hesitate to contact us